Repairs/Warranties Service/Customer Service:

Due to the given occasion, we would like to point out once again that a short description of the fault must always accompany the returned and defective goods! If returned items are sent to us without a description of the error, this unnecessarily delays our workflow. We reserve the right to send these returns back unrepaired in the future and to charge for the shipping costs.

Thank you for your understanding.

(Status: june 30th 2023)

Service

You would like to obtain important information and the latest news at first hand? No problem, you are always kept up to date via our newsletter, simply register here to do so.​

We have compiled various items of information concerning all aspects of TILLIG-Modellbahnen under the “Tips and Tricks” section. This collection will of course be further expanded, and will over time cover more and more topics.

However, if you have any additional questions, please contact our customer service by phone or using this contact form.