Servie hotline

Dear railway modeller,

we have set up a technical hotline for you. For technical enquiries about TILLIG products, repairs or "digital", please contact:

+49 (0)3 59 71 903 45

or send us a fax with your entire address details to the following number:

+49(0)3 59 71 903 19

To order spare parts, please use our order form or send us a written order. We ask for your understanding that we cannot accept spare parts orders by telephone during the technical hotline.

Please note the following!

Due to staff shortages in our customer service, we are optimising our hotline times from 01.03.2025.

Our service hotline times are:

Furthermore, our customer service can be reached at the email Kundendienst@tillig.com.